At MyNutrition we respect your privacy and we promise to:
- Use your personal information only to provide you with the information you have requested or have agreed to receive.
- Keep your data safe and secure and process it in a manner that follows your wishes.
- Assist you to change your mind at any time about the communications you have signed up to receive.
- Only disclose your data to third parties for marketing purposes when you have said it’s OK to do so.
About My Nutrition
My Nutrition registered address is MyNutrition Ltd Unit 1, Odhams Wharf, Topsham, Exeter, EX3 0PD.
What data do we collect
We collect your Full Name, Email and Phone on our website Contact Us form. We are the sole owners of the information collected on this site. We only have access to the information you voluntarily give us. We will use your information to respond to you, regarding the reason you contacted us. We will not sell or rent this information to anyone.
Where your data is held
Your data is held on secure servers operated by Siteground Ltd in Europe and will be stored under the robust security measures described below.
When you give your personal data to My Nutrition we will process that data in accordance with our responsibilities under the Data Protection Act 1998, and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and other relevant legislation.
We will keep your data safe and secure. To prevent unauthorised access, maintain data accuracy and ensure the correct use of information, we monitor and adjust our physical, electronic and managerial procedures to safeguard and secure your personal data while in our care, or in the care of any outside suppliers with whom we may contract to process your data on our behalf. Any outside suppliers are under strict contractual terms to mirror the security policies that we currently have in place.
What we do with your data
We will process the data you supply in order to provide any service you have requested when you sign up on our website. We will only use your personal data for the purposes you have permitted and we will not share it for marketing purposes outside of My Nutrition unless you have given us permission to do so. If this practice changes in the future, we will update this policy to identify the non-agent third parties and include customer opt-out information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that make your site experience more efficient and may not function properly.
Messages on our websites from third parties
We do not include or offer third-party products or services on our website.
Links to other websites
Our website may provide links to resources that we believe to be useful. These links will lead you to websites operated by third parties that operate under different privacy policies. Should you choose one of these links you will be leaving the My Nutrition site for a site over which we have no control.
Updating & accessing your information
You have a right under Privacy Shield to see what information we hold about you, subject to certain conditions. If you want to exercise this right, you should make an application to us in writing. We may ask you to provide us with sufficient information so that we can be sure of your identity. If you would like to proceed with a request to see what data we hold about you, please write to:
The Data Protection Compliance Officer, My Nutrition
Unit 1, Odhams Wharf, Topsham, Exeter, EX3 0PD
We hope you will benefit from any communications we send to you, but if at any time you change your mind, you may unsubscribe to our email or mobile messaging by following the instructions we give you at the time we broadcast a message to you. If you have given us permission to write to you or to phone you with marketing messages, you may change your mind by writing to:
The Data Protection Compliance Officer, My Nutrition,
Unit 1, Odhams Wharf, Topsham, Exeter, EX3 0PD
If we do not hear otherwise from you, we will assume that the information you provide to us is accurate and up-to-date and we will continue to use the information to send you any communications you have requested.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users.
We use Google Remarketing Advertising on our website.
We have implemented the following:
- Remarketing with Google AdWords
- Facebook Remarketing
- Google Display Network Impression Reporting
- Demographics and Interests Reporting
- DoubleClick Platform Integration
- Hotjar screen recording
- Drift Chat
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt-Out page or by using the Google Analytics Opt-Out Browser add-on.
You can change your personal information by emailing us.
Privacy Shield Compliance
0800 909 8947
My Nutrition has further committed to refer unresolved privacy complaints under the EU-US Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit www.bbb.org/EU-privacy-shield/for-eu-consumers/ for more information and to file a complaint.
Finally, and under limited circumstances, EU individuals with unresolved complaints may direct them to the Privacy Shield Panel, a binding arbitration mechanism.
The Federal Trade Commission has jurisdiction over our compliance with the Privacy Shield and is subject to the investigatory and enforcement powers of the Federal Trade Commission. My Nutrition may be required to disclose personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements. We acknowledge our potential liability in cases of onward transfers of Privacy Shield data to third parties.